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Privacy Policy

Your data, your workspace, your control.

1. Overview

This Privacy Policy explains how Kynorix AI (the company named below) collects, uses, and protects information when you use our website and services. By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

Account information: your name and email address when you sign up or start a trial. Payment information: when you subscribe, payment details are processed by our payment provider, Stripe; we do not store your full card number. Usage information: pages visited and interactions, collected through Google Analytics and Hotjar. AI content: the conversations and prompts you send to your AI workspace, which are stored in your isolated instance to provide the service.

3. How We Use Information

We use the information we collect to provide and operate the service, process payments, respond to support requests, prevent fraud and abuse, and improve our website and product. We do not sell your personal information.

4. Cookies & Analytics

We use cookies and similar technologies. Google Analytics helps us understand site usage, and Hotjar helps us understand how visitors interact with the site (including heatmaps and session recordings). You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout) and of Hotjar using Hotjar’s opt-out page (www.hotjar.com/legal/compliance/opt-out).

5. AI Conversations & Privacy

Your conversations stay in your own isolated workspace. We do not use your conversations to train foundation models, and we do not access their contents except as needed to provide support or as required by law. Traffic to and from your workspace is encrypted in transit.

6. Payments

Subscriptions are processed securely through Stripe. Card numbers are tokenized and handled by Stripe under its own privacy and security policies; we never see or store your full card details.

7. Data Retention

We retain account and usage data for as long as your account is active, and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your personal data at any time by contacting us.

8. Your Rights

Depending on your jurisdiction (including GDPR and CCPA/CPRA), you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, email us at the address below and we will respond within a reasonable time.

9. Data Security

We use industry-standard safeguards, including encrypted connections (TLS) and access controls, to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Third-Party Services

Our website uses third-party providers for analytics (Google Analytics, Hotjar) and payments (Stripe). These providers process data under their own privacy policies. We are not responsible for the privacy practices of third-party websites.

11. Children’s Privacy

Our services are not directed to children under 13 (or the applicable minimum age in your jurisdiction), and we do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated effective date. Continued use of the service after changes are posted constitutes acceptance of the revised policy.

Company Information / 公司信息

甘肃亚派服饰有限责任公司

Gansu Yapai Garments Co., Ltd.

Contact / 联系邮箱
support@kynorix.ai
统一社会信用代码 / Unified Social Credit Code
916201045811962077
住所 / Registered Address
甘肃省兰州市西固区西固西路18-16号 · No. 18-16, Xigu West Road, Xigu District, Lanzhou City, Gansu Province, China
登记机关 / Registration Authority
兰州市市场监督管理局 · Lanzhou Municipal Administration for Market Regulation
营业执照签发日期 / License Issue Date
2021年10月15日 · October 15, 2021